mirthmall Terms of Service

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Welcome to mirthmall. This agreement (the "Terms") sets out the conditions that apply when you visit or use the mirthmall website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your access to or use of any service offered by mirthmall constitutes confirmation that you have reviewed these Terms, understood them, and agreed to be bound by them together with any applicable laws and regulations. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Carrying out fraudulent transactions or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling mirthmall products for commercial purposes without obtaining express written consent.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies may occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, mirthmall may correct the error and amend or cancel any impacted orders before they are dispatched, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed through our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, eligibility for returns, damage claims, and refund timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content available on mirthmall's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to mirthmall and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, mirthmall will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising from or connected to these Terms or your purchase should first be brought to mirthmall's support team for informal resolution.

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9. Changes to These Terms

mirthmall may update or revise these Terms at any time. Significant changes will be communicated by publishing the revised terms on our website. Continuing to use our website or services after any updates means you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: mirthmall
• Customer Support Email: [email protected]
• Customer Support Phone: 19419322163
• Physical Business Address: 7284 KETCH PLACE, BRADENTON, FL 34212, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST